Get in touch
Launchbench is a small company. That is a description of how quickly you will hear back, not an excuse for it — we answer as fast as we can, usually within a few working days.
- Support and general enquiries
- support@launchbench.dev
- Privacy, data protection and data requests
- privacy@launchbench.dev
- Post
- LAUNCHBENCH LTD, 128 City Road, London, EC1V 2NX, United Kingdom
Reporting a problem with Odo
There is a Tell us what happened item in the app, under Settings → Problem reports. It attaches the app's own diagnostics log along with your Odo version and phone model, which between them usually explain a journey that did not record — the thing an email alone cannot.
Nothing is sent until you send it, and the log never leaves your phone otherwise.
Deleting your data
If you signed in to sync Odo across devices, you can ask us to delete that account and everything stored for it at odo.launchbench.dev/delete — whether or not the app is still installed.
Most people never make an account at all. Odo works without one, everything stays on the phone, and uninstalling the app removes it.
If we get it wrong
Tell us first and give us a chance to put it right. If you are not satisfied with how we have handled your personal data, you can complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.